If you’ve tried to use taxid.nrs.gov.ng to register or retrieve your Tax ID in Nigeria, you might have run into errors. Don’t worry — these issues are common and usually easy to fix if you know what to do.
In this guide, we’ll explain the most common problems on the Tax ID portal and provide practical solutions so you can complete your registration smoothly.
1. Tax ID NIN Error
What Happens
- The portal cannot find your NIN
- You receive a message saying your NIN is invalid or not linked
Why It Happens
- Your NIN is not linked to the portal
- Typing errors during registration
- Mismatched personal details
How to Fix It
- Double-check your NIN number
- Ensure your personal details match the records on your NIN
- If still not working, contact FIRS or a professional service for assistance
2. Tax ID CAC Issues
What Happens
- Business registration number is not recognized
- Error messages when trying to retrieve business Tax ID
Why It Happens
- Your CAC registration is incomplete
- Incorrect CAC number entered
- Business details are not synced with the tax portal
How to Fix It
- Confirm your CAC certificate details
- Ensure your business is properly registered and active
- Retry using correct CAC information
3. Portal Errors
What Happens
- Tax ID portal not loading
- OTP not received
- Timeout errors or server busy
Why It Happens
- High traffic on the portal
- Network issues or browser compatibility
- Temporary maintenance by the portal team
How to Fix It
- Wait and try again later
- Use a different browser or device
- Clear your browser cache
- If errors persist, contact professional support
Pro Tips to Avoid Errors
- Always double-check your NIN and CAC details before submitting.
- Use official links only: taxid.nrs.gov.ng
- Keep your phone number and email active for OTP verification.
- Seek professional help if errors persist — it can save time and stress.
Conclusion
While taxid.nrs.gov.ng not working can be frustrating, most errors are easy to fix with the right approach. Whether it’s a Tax ID NIN error, CAC issue, or portal downtime, following these steps will help you retrieve your Tax ID quickly and safely.
Need Help Fixing Tax ID Portal Errors in Nigeria?
Brand Growth Expert helps individuals and businesses:
- Resolve tax ID NIN errors
- Solve tax ID CAC issues
- Navigate taxid.nrs.gov.ng portal errors
- Retrieve or register Tax IDs
📞 +2348111858651
📧 brandgrowthboom@gmail.com